At Flawless Bins, customer privacy is always of utmost importance. We only collect customer information when necessary to book your bin cleaning services. All of your information is securely stored and never shared outside of the purpose of securing your service.

When collecting data, we will only do so by fair and lawful means, with your knowledge and consent. We only keep this information for as long as is necessary to be able to fulfill and provide your requested service.

We may ask you to provide personally identifiable information to book your services that include, but are not limited to:

  • Your email address
  • Your first name and last name
  • Your phone number
  • The address you would like service conducted in
  • Usage data

We may also collect usage data automatically when you visit our website, including, but not limited to, your device’s Internet Protocol address (e.g. IP address), browser type, browser version, pages you visit on our website, unique device identifiers, and other diagnostic data. We may also collect information including, but not limited to, your mobile device type, unique ID, IP address, operating system, type of Internet browser used, and unique identifiers when you access our website on a mobile device.

We only use your personal data to:

  • Provide and maintain our services
  • Provide account login credentials for you for booking of our services
  • To contact you via email or SMS in relation to our scheduled services, or updates on or products and services

Who we share your data with

We may share your data with service providers we use to conduct our service scheduling and maintenance.

Tracking Technologies and Cookies

We may use cookies and tracking technologies such as beacons, tags, and scripts to track the activity on on our website. You are welcome to deny the use of cookies through your browser if and when cookies are used on our website.

Learn more about cookies: All About Cookies.

What rights you have over your data

If you have any questions or concerns regarding our privacy policy, please feel free to reach out to us at [email protected]. You can always request that we erase any personal data we hold about you. You are also free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Your continued use of our website is regarded as acceptance of our privacy policy.

This policy is effective as of December 1, 2022.